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    WIBA hosts: Disney's Approach to Quality Service

    The one-day event will allow area professionals to begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. The course is beneficial to any leader or employee interested in learning how to improve the customer experience and raise the service standards within their own organization.

    The Wichita Independent Business Association (WIBA) and the Kansas Independent Business Coalition (KIBC) are associations of private and publicly owned… more

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